About Us

ABOUT

Innovative Future Industry Since 2012

PlayQround is a name that embodies our belief in the power of play and innovation to drive business growth and success. It represents a quality dynamic and playful approach to problem-solving that inspires creativity and fosters an environment of teamwork, learning and growth. We believe that by helping our clients to “play” with new ideas and concepts, they will be able to overcome their challenges and thrive in the competitive marketplace.

We at PlayQround, are dedicated to delivering exceptional call center services tailored to client’s specific needs while fostering long-term partnerships and helping business thrive with outstanding customer engagement.

Ready to embark on this exciting journey with us? We can’t wait to hear from you! Reach out today and discover how PlayQround Inc. can be the spark that ignites your business success. Here, your success is truly our playground.

Transform Every Customer Interaction into a Lasting Relationship

Our Vision

Our vision is to be recognized as a leading call center that delivers exceptional value to our clients and their customers. We aim to leverage the latest technology and industry best practices to deliver innovative solutions that optimize customer satisfaction, reduce costs, and increase operational efficiency.

Our Mission

Our mission at the call center business is to provide exceptional customer service and support to our clients, helping them to build strong relationships with their customers. We aim to be a trusted partner that delivers efficient, reliable, and personalized service that meets and exceeds our clients' expectations.

Company Values

CUSTOMER
EXCELLENCE
CONTINUOUS IMPROVEMENT
TEAM WORK
INTEGRITY

We always put the needs and interests of our clients and their customer first.

We strive for excellence in everything we do and are committed to delivering quality service to our clients.

We believe in continuous learning and improvement, both as individuals and as an organization, to stay ahead of the curve.

We foster collaboration and teamwork, recognizing that our collective efforts are necessary to achieve our goals.

We operate with integrity and uphold high ethnical standards in all our dealings with our clients and their customers.

PlayQround Team Members

Melissa Pangan

  • CEO
Know More

Don Oliver

  • CFO
Know More

Perico Quiwa

  • CAO
Know More

Joel Madtha

  • COO
Know More
Melissa Pangan
CEO

Melissa Pangan is the CEO of PlayQround Inc, a pioneering BPO company in the Municipality of San Simon. Established in January 2024, PlayQround Inc has been a beacon of opportunity, providing jobs and economic growth for the local community.

She is known for her strong leadership skills, creativity, and ability to inspire others to achieve their best.

Under Melissa’s leadership, the company has been committed to delivering high-quality services while fostering a supportive and inclusive work environment.

Through innovative strategies and a strong dedication to excellence, PlayQround Inc has quickly become a leader in the industry, driving positive change and creating lasting impact in the lives of many.

Don Oliver Pangan
CFO

Don Oliver Pangan is the Chief Financial Officer (CFO) of PlayQround Inc, a pioneering BPO company established in January 2024. As the CFO, Don Oliver Pangan plays a vital role in managing the company’s financial operations and ensuring its long-term success.

PlayQround Inc holds the distinction of being the first BPO company in the Municipality of San Simon, where it has made a significant impact by providing jobs and creating opportunities for the local community. Under Don Oliver Pangan’s leadership, the company has contributed to the economic growth of the region while offering valuable services to clients worldwide.

With a strong focus on financial planning, budget management, and strategic decision-making, Don Oliver Pangan has been instrumental in driving PlayQround Inc’s growth and sustainability. His commitment to excellence and dedication to the company’s mission have helped establish PlayQround Inc as a trailblazer in the BPO industry.

Through his leadership and financial acumen, Don Oliver Pangan continues to guide PlayQround Inc towards achieving its goals of innovation, efficiency, and positive impact on the community.

Perico Quiwa
CAO

Perico Quiwa is the esteemed Chief Administration Officer of PlayQround Inc, a groundbreaking BPO company that was established in January 2024. Since its inception, PlayQround Inc has played a pivotal role in the Municipality of San Simon, being the first BPO company to operate in the area. Through its innovative services and dedicated team, PlayQround Inc has not only established itself as a leader in the industry but has also contributed significantly to the local economy by providing valuable job opportunities to residents.

Under the leadership of Perico Quiwa, PlayQround Inc has been instrumental in shaping the future of the BPO sector in San Simon. With a focus on excellence and a commitment to quality, Mr. Quiwa has steered the company towards success by fostering a culture of growth and development. His strategic vision and strong leadership have been instrumental in driving PlayQround Inc towards achieving its goals while making a positive impact on the community.

As the Chief Administrative Officer, Perico Quiwa has demonstrated a strong dedication to empowering individuals through employment and creating a work environment that nurtures talent and fosters innovation. Through his leadership, PlayQround Inc has become not just a business entity but a catalyst for progress and prosperity in San Simon. With a focus on providing jobs and opportunities, Mr. Quiwa has played an integral role in shaping the success story of PlayQround Inc and leaving a lasting legacy in the community.

Joel Madtha
COO

As the COO of The PlayQround Inc., Joel Madtha is a seasoned storyteller with over 23 years of experience in BPO management, digital marketing solutions, and SaaS-based services. He understands that behind every statistic and strategy lies a human being—clients, customers, and team members—whose needs and emotions drive the business.

Joel is passionate about crafting experiences that not only meet operational goals but also create lasting connections. He believes that success isn’t just measured by numbers but by the joy and satisfaction of everyone involved. By harnessing technology and fostering a culture of creativity, Joel is committed to transforming challenges into opportunities, ensuring that every interaction leaves a positive mark on the world.